Eastham Ferry Hotel

Simposium managed the complete operational setup for the launch of Eastham Ferry Hotel, covering all aspects essential for creating a well-coordinated, high-standard hospitality environment.

Key responsibilities included:

– Operational Structuring: Implemented efficient systems across front-of-house and back-of-house operations, ensuring smooth daily functionality.
– Kitchen Design: Designed two kitchens (main kitchen and banqueting kitchen), tailored to meet the demands of both daily service and large events.
– Recruitment and Staffing: Directed recruitment for all roles, establishing a cohesive team structure aligned with operational needs.
– Banqueting and Event Packages: Developed versatile event packages for private dining, corporate functions, weddings, and seasonal celebrations.
– Menu Development: Curated a British-inspired menu along with special holiday options, enhancing the guest dining experience.
– Interior Setup and Layout: Oversaw the functional layout of all service areas, blending aesthetics with operational efficiency.
– SOP Manuals and Staff Training: Created comprehensive SOP manuals for each department and conducted staff training to ensure consistent, high-quality service.

Simposium’s operational leadership, kitchen design expertise, and staff development initiatives have set Eastham Ferry Hotel on a strong trajectory for success in the competitive hospitality market.